Why NAHQ?
At NAHQ, we’re leading the charge to elevate the profession and advance the discipline of healthcare Quality & Safety — because we know Quality has the power to transform the very system we’re all working so hard to make better.
Better healthcare Quality means
better healthcare.
No matter what your role is, healthcare Quality directly affects you. In fact, it impacts every part of your organization: the vocabulary you use, the protocols you follow, the products you order. When we focus on Quality, we harness its power, enabling all of us to do our jobs even better.
At NAHQ, our purpose is to elevate the profession and advance the discipline of healthcare Quality & Safety. We believe the workforce is the greatest lever available to accomplish this goal, but that they don’t have the resources required to do their best work. That’s why we’re on a mission to set the industry standard for Quality & Safety and help individuals and organizations achieve it.
The Healthcare Quality Competency Framework™
For a competent, coordinated workforce ready to deliver Quality excellence, follow the framework.
At the core of all NAHQ offerings is our Healthcare Quality Competency Framework™. This expert-created, data-informed, continuously updated Framework serves as the industry standard, defining the competencies, skills and behaviors required to advance Quality & Safety excellence across the healthcare continuum.
NAHQ products & services
As the industry leader, we have the tools and resources to help all healthcare professionals advance the discipline of Quality & Safety, ultimately benefiting their development, teams and organizations, all in service of their patients.
HQ Concepts in Healthcare Quality for Frontline Staff
One-hour online course introducing fundamentals of healthcare to clinical and non-clinical professionals outside full-time administrative Quality roles
HQ Principles: Across the Continuum
Learning Labs
JHQ Article Quizzes
Each issue of the Journal for Healthcare Quality (JHQ) contains an article and quiz, offering CPHQ CE credit, upon passing the quiz and completing an evaluation
Membership
Community to support the Quality mission, offering networking and access to continuing education
NAHQ next
A multi-day virtual event addressing the most urgent and important issues facing healthcare today, offering CPHQ CE credit
Healthcare Quality Week
A dedicated time to celebrate the discipline and raise awareness of the positive impact Quality & Safety professionals have in their organizations and communities, offering CPHQ CE credit
Becoming a CPHQ
CPHQ certification
Information about the only accredited certification in healthcare Quality
CPHQ exam prep
Tools and materials to plan and study for the CPHQ exam
Taking the exam
Maintaining your CPHQ
CPHQ recertification
Earning NAHQ Micro-Credentials
NAHQ Micro-Credentials
Growing portfolio of courses mapped to each of the eight Healthcare Quality Competency Framework domains
Workforce Accelerator®
Structured, scalable and flexible workforce program to achieve standardization, reduce variability and increase skills
Group membership
Access to professional development resources, intelligence and events for teams of 10 or more within an organization
Team training: certification & prep
Comprehensive, effective suite of exam prep materials from the creators of the CPHQ exam
Team training: competency development
Educational resources that ensures your team has a shared vocabulary and toolkit for delivering Quality & Safety with your organization
“If you’re a leader, you can bring tangible value to your patients and your organization’s bottom line by deploying a systematic solution that activates your entire team and builds an infrastructure to advance capital Q, Quality.”
NAHQ CEO
