New NAHQ report quantifies return on investment for quality (ROI-Q)
June 2, 2025Share:
For the first time ever, NAHQ has quantified the financial return on investing in quality and patient safety (ROI-Q) refuting the false choice that quality must come at the expense of reducing cost. In fact, it demonstrates that the opposite is true: investing in the workforce to advance quality and safety produces impressive ROI-Q.
This groundbreaking report introduces a first-of-its-kind approach to affect a return on investment in quality — and offers a validated process to build workforce capabilities while driving measurable cost savings and revenue gains. The real-world results featured are from some of the largest health systems in the US and include 194% improvement in cost avoidance, 50% reduction in serious safety event rates and improvements in CMS star ratings.
There is a roadmap to healthcare Quality excellence. NAHQ can help you follow it.
The NAHQ Healthcare Quality Competency Framework™ serves as the industry-standard, defining the Quality Safety competencies, skills and behaviors required to advance Quality & Safety excellence across the healthcare continuum.
This expert-created, data-informed framework is continuously validated and updated by NAHQ to ensure it provides the most up-to-date information, guiding professionals, organizations, and the healthcare industry to create a competent, coordinated workforce prepared to deliver healthcare excellence.
