NAHQ Learning Labs
NAHQ Learning Labs are an ongoing series of informative, hour-long webinars covering timely and relevant Quality & Safety topics. All NAHQ Learning Labs offer CPHQ CE credit and are free for members.
Upcoming learning labs
On-Demand learning labs available
Explore the full library of on-demand NAHQ Learning Labs or narrow your search by selecting filters on the left.
All products
Resource Library
This Resource Library offers you on‑demand access to educational content for continued learning and inspiration. These resources are provided for enrichment only and do not offer any continuing education credits....
Rebranding Quality
Layers of standards and measures, mostly rooted in compliance, have mounted for decades — all in the name of advancing quality and safety. The result is an overburdened workforce that...
Chief Quality Officers: Preparing the Healthcare Workforce to Lead
The chief quality officer serves a key role to ensure that providers deliver the highest-quality care while lowering costs, reducing ineffective care, waste, and harm to patients. Chief quality officers...
Ethical Leadership: Creating Psychological Safety at All Levels
NAHQ data shows that 41% of those responding to the NAHQ Professional Assessment do not consider themselves responsible for integrating ethical standards into healthcare quality practice. This statistic is unexpected...
Reducing Readmissions Through Follow-Up Appointment
Presenter: Josee M. Gill, DNP, RN, CPHQ, LSSGB -Director, Quality – Henderson Hospital Josee Gill serves as director of quality at Henderson Hospital in Henderson, Nev. She has been a...
Quality and Safety Save Healthcare by Saving Costs
The transition from volume to value continues to challenge healthcare organizations and requires us to lower the overall expense of providing care. Learn how Lifespan, an integrated healthcare system in...
Healthcare Quality Workforce Report Panel
Join industry leaders Stephanie Mercado, April Taylor, and Bert Thurlow Walsh for an in-depth webinar exploring the Healthcare Quality Workforce Report. This session will highlight key findings on workforce competency...
On-Demand Webinar: Laboratory Medicine and Healthcare Quality: Foundational Pillars for Excellence
Join us for an educational webinar that illustrates the value of several performance improvement tools that are commonly used by laboratorians and healthcare quality professionals. The speakers will demonstrate how...
Learning Lab: Engaging Your Pharmacy Team to Improve the Medication Reconciliation Process
Speakers: Jeffrey L. Schnipper, MD, MPH Director of Clinical Research, Brigham Health Hospital Medicine Unit Research Director, Division of General Internal Medicine and Primary Care Director, Harvard-Brigham research Fellowship in...
Learning Lab: Communication and Resolution Programs: An Emerging Best Practice for Addressing Patient Harm
Speaker: Thomas H. Gallagher, MD, MACP Professor and Associate Chair, Department of Medicine, University of Washington; Professor, Department of Bioethics and Humanities, University of Washington; Executive Director, Collaborative for Accountability and Improvement...
