On-Demand Webinar: Laboratory Medicine and Healthcare Quality: Foundational Pillars for Excellence
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Join us for an educational webinar that illustrates the value of several performance improvement tools that are commonly used by laboratorians and healthcare quality professionals. The speakers will demonstrate how the tools effectively identify, prioritize, and develop mitigated plans for potential risks associated for new processes including the implementation of new clinical biomarkers.
Carrie Donovan MSAS, CPHQ, has worked in Safety, Quality, Risk Management, Infection Prevention and Emergency Preparedness for the last 23 years focusing on care in small rural facilities. Carrie has served as a member of the National Association of Healthcare Quality Board of Directors and is currently an instructor for the Healthcare Quality and Safety program at the Jefferson School of Population Health.
Stephanie Mercado is a 20-year healthcare industry veteran, and has dedicated her career to elevating healthcare professions and advancing workforce performance to achieve better health outcomes. At NAHQ, Mercado spearheaded the development of the industry-standard Healthcare Quality Competency Framework, comprising eight domains, 29 competencies and 486 specific skill statements.
Tricia Ravalico is the Director of Global Scientific Leadership and Education for Abbott Laboratories. She is also the executive lead of the UNIVANTS of Healthcare Excellence Program, a prestigious global award program that was developed to recognize, amplify and inspire best practices in healthcare transformation.
Policies, Permissions, and Technical Requirements
Refund/Cancellation Policy
NAHQ will not issue any refunds or exchanges for online products once purchased. Please contact our customer service at 847.375.4720 or info@nahq.org with questions prior to purchase.
Technical Requirements
For on-demand web based products: Web browser and internet connection; pop-up windows enabled; Adobe flash player; computer equipped with audio output (speakers or headphones).
Permission Requests
For permission requests or proper usage information, contact us at info@nahq.org or write to the publisher at the address below:
National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631
Copyright
Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.
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