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NAHQ-U

NAHQ-U Discover NAHQ’s new professional development hub offering everything individuals and teams need to advance Quality & Safety and their careers. All NAHQ-U’s expert-created content is aligned to the industry-standard...

Resource Library

This Resource Library offers you on‑demand access to educational content for continued learning and inspiration. These resources are provided for enrichment only and do not offer any continuing education credits....

Rebranding Quality

Layers of standards and measures, mostly rooted in compliance, have mounted for decades — all in the name of advancing quality and safety. The result is an overburdened workforce that...

Chief Quality Officers: Preparing the Healthcare Workforce to Lead

The chief quality officer serves a key role to ensure that providers deliver the highest-quality care while lowering costs, reducing ineffective care, waste, and harm to patients. Chief quality officers...

Ethical Leadership: Creating Psychological Safety at All Levels

NAHQ data shows that 41% of those responding to the NAHQ Professional Assessment do not consider themselves responsible for integrating ethical standards into healthcare quality practice. This statistic is unexpected...

Reducing Readmissions Through Follow-Up Appointment

Presenter: Josee M. Gill, DNP, RN, CPHQ, LSSGB -Director, Quality – Henderson Hospital Josee Gill serves as director of quality at Henderson Hospital in Henderson, Nev. She has been a...

Quality and Safety Save Healthcare by Saving Costs

The transition from volume to value continues to challenge healthcare organizations and requires us to lower the overall expense of providing care. Learn how Lifespan, an integrated healthcare system in...

Healthcare Quality Workforce Report Panel

Join industry leaders Stephanie Mercado, April Taylor, and Bert Thurlow Walsh for an in-depth webinar exploring the Healthcare Quality Workforce Report. This session will highlight key findings on workforce competency...

On-Demand Webinar: Laboratory Medicine and Healthcare Quality: Foundational Pillars for Excellence

Join us for an educational webinar that illustrates the value of several performance improvement tools that are commonly used by laboratorians and healthcare quality professionals. The speakers will demonstrate how...

Learning Lab: Engaging Your Pharmacy Team to Improve the Medication Reconciliation Process

Speakers: Jeffrey L. Schnipper, MD, MPH​ Director of Clinical Research, Brigham Health Hospital Medicine Unit​ Research Director, Division of General Internal Medicine and Primary Care​ Director, Harvard-Brigham research Fellowship in...

Learning Lab: Communication and Resolution Programs: An Emerging Best Practice for Addressing Patient Harm

Speaker: Thomas H. Gallagher, MD, MACP​ Professor and Associate Chair, Department of Medicine, University of Washington; Professor, Department of Bioethics and Humanities, University of Washington; Executive Director, Collaborative for Accountability and Improvement...

Learning Lab: Getting Serious about the Safe Management of Behavioral Patients

Speaker: Monica Cooke RN.C., BSN, MA, CPHQ, CPHRM, DFASHRM CEO Quality Plus Solutions LLC The rate of behavioral health patients being treated on non-behavioral health units is consistently rising as...

NAHQ Competency Framework Updates Complete; Reflections on Maturity for Field of Healthcare Quality

Many of the organizations I speak with are navigating the same challenge: healthcare quality priorities and pressures have evolved dramatically, yet teams are often operating without a standardized, competency‑based foundation to meet evolving expectations. That gap is what...

JHQ 318: Barriers to Effective Perioperative Handoffs: An Interview-based Qualitative Descriptive Study

Earn CPHQ Continuing Education credit through your subscription to the Journal for Healthcare Quality (JHQ). Read the JHQ CE article, score at least an 80% on the post-test and complete...

JHQ 317: Community of Practice Implementation: Leveraging VA/DOD Diabetes Clinical Practice Guidelines and Data Insights

Earn CPHQ Continuing Education credit through your subscription to the Journal for Healthcare Quality (JHQ). Read the JHQ CE article, score at least an 80% on the post-test and complete...

Vastian | Quality’s Economic Value: Making the Business Case for Compliance

• 02/12/26 - 02/12/26
• 12:00 pm - 01:00 pm CT

Join us for an insightful webinar to explore how Quality delivers measurable economic, operational, and clinical value—enhancing patient safety, improving clinical outcomes, reducing harm-related costs, ensuring compliance, and protecting your...

An Update from the Healthcare Quality Certification Commission

This message is on behalf of the Healthcare Quality Certification Commission (HQCC), the certifying arm of NAHQ. The HQCC establishes policies, procedures, and standards that guide the Certified Professional in...

Interactive Wheel Component page

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Strengthening Quality & Safety: A Vision for NAHQ’s Year Ahead

January has already proven to be an active and defining start to the year for the National Association for Healthcare Quality®. As I step into the role of President of...

From Survey Prep to Strategic Readiness: Why Regulatory & Accreditation Expertise Matters More Than Ever

By the experts who helped develop NAHQ’s Regulatory & Accreditation Micro-Credential, in collaboration with Joint Commission: Patty Resnick, Immediate Past President, NAHQ Board of Directors; Stephen Misenko, Director, CMS Liaison and Compliance...